Returns & Exchanges

At Avimee Herbal, we stand by the purity of our Ayurvedic formulations, offering a 7-day return policy for products that arrive damaged or incorrect. Due to the personal nature of our herbal beauty care, we cannot accept returns on items that have been opened or used.

Return Process

• 1.
  Initiate Request

  Contact our support team within 7 days of delivery via email or WhatsApp with your order number and clear photos of the product issues.

• 2.
  Quality Inspection

  Our wellness experts will review your claim to ensure it meets our quality standards for returns, typically processing requests within 48 hours.

• 3.
  Safe Packaging

  Once approved, securely pack the item in its original outer packaging to prevent any leakage or damage during the return transit.

• 4.
  Refund Processing

  After we receive and verify the returned item, your refund will be credited to your original payment method or issued as store credit within 7-10 business days.